Title COMMUNICATION AND META-COMMUNICATION IN SOFTWARE ENGINEERING Paper ID EjQjN Keywords Engineering Science, knowledge building, communications systems, expressing, formulas, defect prevention, socio-cognitive modeling, software engineering, IT, IT project processes TOGA meta-theory, socio-cognitive engineering, project communications manage Abstract
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This paper examines and focuses on some issues and questions relating to how the use of meta-communication concept in “Software Engineering Process”. In addition, the role of IT project communication and the project management tools which can be regarded as vital for “Software Engineering”, primarily the internet, email, printed materials and the categories by which development team interacts are also investigated. In the field of “Software Engineering” the perception of the role of socio-cognitive engineering (SCE) is continuously increasing. Today, the focus is especially on the identification of human and organization decisional errors caused by software developers and managers under high-risk conditions, as evident by analyzing reports on failed IP projects. \n\n“Project Communications Management” plays a key role in keeping all members of the project management team on the same page. Without communication among all team members and project stakeholders there can be a breakdown in processes which could have a negative impact on the final product. At present, the engineering and social safety requirements need to enlarge their domain of interest in such a way to include all possible losses generating events that could be the consequences of defective software. Socio-cognitive modeling of Integrated Software Engineering using the TOGA meta-theory has been discussed. \n\nIn this paper, more detailed aspects of the cognitive decision-making and its possible human errors and organizational vulnerability are presented. The formal TOGA-based network model for cognitive decision-making enables to indicate and analyze nodes and arcs in which Software developers and managers errors may appear.\n\nAs the nature of human errors depends on the specific properties of the decision-maker and the decisional context of IT project processes, a classification of decision-making using is suggested. Several types of initial situations of decision-making useful for the diagnosis of Software developers’ errors are considered. The developed models can be used for training the IT project management executive staff.
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